Worst service ever! A trained monkey could have done a better job than the three people working here. The ice cream was good but I'm sure they bring it in from elsewhere because left to these people it would be a disaster..
I was SO disappointed with the customer service. The staff needs some training. They were not capable of a smile, a "hi, how can I help you", or even a thank you! WOW! Don't think I will be heading to that one anytime soon!
Absolutely the worst DQ in Victoria. This is the closest to my home. My standard order is Peanut Buster Parfait, extra chocolate and extra nuts. Not once have I ever gotten what I ordered. They never hesitate to charge for the extra. Now, the ice cream is already in the container with the nuts and chocolate and in the freezer. They take it out as it was pre made, don't add any extra chocolate and nuts and when you question them, they say oh yeah, it's got the extra. BS. Lousy service, lousy food, lousy layout.
This is the worst Dairy Queen in western canada. Unfortunate at it is the closest. The company needs to do something.